Listening | Beth’s Blog

Archive for the ‘Listening’ Category

Four Early Lessons Learned in the Quest to Improve Feedback Loops in Philanthropy

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Photo by LIFT

Note from Beth:  I’ve just returned from an amazing training project in Cambodia and will be sharing more about that this coming week.  But for now, Listening and feedback loops are important skills for nonprofit leaders and for organizations to get better results.  

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New Guide: How To Engage Your Supporters with Social Listening

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Note from Beth:   In the decade or so that I’ve been doing social media, I’ve always been an advocate of  the “Listen, Learn, Adapt” approach to doing social and a decade later, it is still very important for success.   The first and most important step is for organizations to put on their listening ears and monitor conversations, get feedback, and continuously improve.  

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Ways that Emerging Nonprofit Leaders Can Build Virtuoso Listening Skills

Flickr Photo by qwrrty

For the past few months, I’ve been facilitating a Nonprofit Emerging Leaders online peer learning project with Third Plateau Impact Strategies.  It’s a pilot supported by the Packard Foundation that tests different approaches to emerging leaders professional development.  … Read More

How Many Social Channels Should Our Nonprofit Use?


Whenever I do a workshop, keynote, or webinar for nonprofits, the most frequently asked question is “What social channel(s) should our nonprofit use?” or variations “Is X social channel worth it for our organization?” or “With limited time and resources, what social channels make sense to invest in?”    This is one of the questions that is hard to answer with a sound byte of clever, easy advice.  … Read More

Is “Ambient Data” from Social Media Channels Useful for Funders?

Last week the Packard Foundation hosted a convening on “Data Informed Philanthropy,” an effort to explore and build digital systems that enable philanthropies to be truly data-informed.    This term means having effective systems for collecting, analyzing, and making sense of data  to inform and enable greater impact with funding.      … Read More