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The After Action Review is a reflective practice that can be used for anything, but I find it especially valuable for social media pilots and experiments. The After Action Review (AAR) is a structured way to capture the lessons learned from any project, with the intent of improving future performance. … Read More
Over the holiday break, I read 18 Minutes: Find Your Focus, Master Distraction, and Get the Right Things Done by Peter Bregman who blogs at at the HBR. This book is a gem. Each chapter starts with a personal story that illustrates a concept related to managing unproductive distractions. … Read More
If you do any work in the field organizational effectiveness or nonprofit capacity building, whether you are a consultant or funder for such programs, then you know Stephanie McAuliffe, the Director of Human Resources and Organizational Effectiveness at the David and Lucile Packard Foundation. … Read More
I’ve been writing about wikis (and other social technologies) can be terrific platforms for supporting professional learning in real time, but it requires a comfort level with “learning in public.” You can learn in public in different ways – self-directed individual learning, with a peer group or in an organization, or as a network or entire field practice.… Read More
Back over the summer, I wrote a post called “What was your worst social media mistake? What did you learn?“ If you read through the comments, misdirected tweets (tweets sent to an organizational account, not a personal account or private message sent out to all) were the most common. … Read More
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