Three Tips To Improve Social Media Results | Beth's Blog

Three Tips To Improve Social Media Results

Guest Post

Infographic by RAD Campaign - click to see full graphic


Note from Beth: In this post, Craig offers a few tips on using social media for nonprofits.   I’m happy to see the first recommendation to encourage social media in the board room a topic I first wrote about almost two years ago and devoted a whole chapter to it in my book, “The Networked Nonprofit”    On Friday,  Craig Newmark is one of the speakers at  The San Francisco Social Media for Nonprofits takes place on November 4 at the Marine’s Memorial Theatre.  Register here and use the code “beth” for a registration discount.

Guest post from Craig Newmark

Folks, if you check out the infographic (click here for full version), there’s one big lesson: effective use of social media has little to do with size or funding. It has to do with engaging your audience. Here are three suggestions for doing so at little cost.

1. Get your board members to play a role in your social media effort.

Your board members (including advisory board) usually have large online and real-life social networks. They should be sharing your more significant posts with their networks. I’d suggest emailing them links right into Twitter or Facebook, which helps them share with the least amount of extra work.

2. Keep your ratings and reviews on nonprofit evaluation sites up to date.

Charity Navigator, GuideStar, and are big parts of an emerging network which helps people locate effective nonprofits. It’s all a work in progress, since measuring effectiveness is hard, but it’s really happening, and you want potential contributors to get accurate info regarding your efforts.

3. Learn how to tell a good story about your nonprofit, including an “elevator pitch” version.

When you solicit help for your efforts, you need to be able to explain why a contributor should provide time, money, and/or influence on your behalf. A big part of that is just telling people what you need, in a cohesive and clear manner.  It might not matter if you’re very effective at serving people, if you can’t articulate that clearly.  Also, the people with the most resources have the most demands on their time, so you need a pitch that you can articulate in maybe around forty-five seconds or so. (They’ll judge you on that.)

The deal is that you need to communicate what your nonprofit is about, in social media and personally, and that it really helps to start with the resources that are easily available.

Craig Newmark

Craig Newmark

Craig Newmark is founder & customer service rep, craigslist; founder, craigconnects.

5 Responses

  1. AJ says:

    I love the translation of ‘elevator pitch’ to a compelling story that will draw donors and help build a longterm support base for non-profits. We work with a lot of organizations that struggle with the right amount of text to add on a donation page and the ‘elevator pitch’ analogy is one I’ll pass along to the folks writing copy meant to create a concise narrative about their organization. Great post, Craig!

  2. […] Three Tips To Improve Social Media Results Infographic by RAD Campaign – click to see full graphic   Note from Beth: In this post, Craig offers a few tips on using social media for nonprofits. Source: […]

  3. Adi says:

    I think getting the board involved is crucial. After all, social media should be something the whole organisation get involved in, it’s not something just for the marketing or IT department.

  4. Thanks again to both of you for an amazing job keynoting Social Media for Nonprofits last Friday! So glad the two of you connected on this guest blog post and truly appreciate all you do for us, and for the sector.

    In Community,


  5. Beth says:

    Thanks Darian as always

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