The new issue of the NTEN Change Journal is all about data! Or rather how we all should love data! Whether you call it data-driven or data-informed, the issue has several excellent articles about how to use data for decision-making as well as lots of useful tips! … Read More
Jeremiah Owyang’s post, ”Social Media Work Flow,” offers a good taxonomy for a social media work flow, triage, or process. He defines this as “a sequence of connected steps that enables the entire organization to act efficiently with minimal overlapping tasks and resources in order to serve the market in social channels and beyond.” It is the work flow documented and visualized that answers the question, “What if we get a negative comment?… Read More
KD Paine and I had the pleasure of interviewing the Arlene McCrehan social media team at Goodwill for our soon to be launched book, Measuring the Networked Nonprofit. Goodwill uses measurement and learning in its evolution into a networked nonprofit. … Read More
I’m so excited! My second book, Measuring the Networked Nonprofit, co-authored with KD Paine, will be launching in October! Expect to hear more about where to hear us speak about the book or come toast us at a book party shortly, but in the meantime you can pre-order the book now!… Read More
As I travel around the world to lead trainings or train other trainers to help nonprofits master networked approaches and using social media effectively, I often get asked this question. ”What are some must-attend events for someone who works with nonprofit and wants to attend a conference?” Well, there are many, many options if you take a quick look at this of nonprofit and social change events over at Socialbrite.… Read More
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